Citrix EdgeSight - End-User Application Performance
Bridging the Gap Between System Performance and User Experience
Every IT organisation has the same mission: to maximise company profit by enabling business users to do their work as quickly and efficiently as possible. To achieve this mission, an effective IT service management strategy must ensure that applications are delivered to users reliably and with optimal performance levels.
However, while most companies have sophisticated system management tools that provide an enterprise view of their servers and networks, they lack a similar view of application performance and availability as experienced by the end-user.
As a result, they lack the real-time visibility needed to manage the delivery, performance, and availability of the mission-critical business applications end-users require every day.
The Citrix EdgeSight™ solution shifts the IT focus from technology and systems to end-users and achieving business goals. It moves the emphasis away from the "plumbing" - the networks, servers, and infrastructure that support business - to the business itself and the conductors of that business.
By measuring performance and availability from the user's perspective, EdgeSight cuts across organisational and geographic boundaries and monitors the actual end-user experience. The result: IT organisations have the insight, data, and tools they need to ensure that all IT resources are operating at peak efficiency - so that end-users may do the same.
The Benefits
Proactively manage performance.
Our extensive view into the end-user experience lets you proactively address performance issues - identifying, addressing, and resolving issues before they disrupt business. As a result, IT organisations are able to continually improve application and service availability and reduce operation costs through early resolution of problems.
Expedite and enhance support.
EdgeSight gives you the data and analysis you need to more efficiently and effectively solve problems. Knowledge into the cause, location, and nature of application performance problems gets users back up and running faster and minimises the IT resources required to do so.
Improve end-users' experience.
EdgeSight provides an unbiased view of service delivery through actual end-user performance metrics that make the end-user's experience the top priority. This ensures IT is tracking and addressing the issues that matter most - reducing support costs, improving business operations, and increasing customer satisfaction.
Improve application delivery.
EdgeSight consistently measures application performance regardless of delivery method (client/server, web-based, desktop) or origin (third-party or home grown). Objective, continuous, and reliable monitoring provides complete and comprehensive application management and helps you to ensure optimal service delivery.
Plan wisely.
EdgeSight provides the data you need to make informed software license, hardware upgrade, and replacement decisions for your end-user computing assets. By looking at actual run-time performance data, organisations can strategically manage their software license agreements and reduce costs by replacing or redeploying systems based on real needs and priorities.
Citrix EdgeSight Product Overview
EdgeSight for Load Testing. click to read more
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