EPS Services

Trend Micro Vulnerability Assessment
Trend Micro Vulnerability Assessment helps pre-empt attacks by detecting major threats associated with vulnerabilities in Microsoft operating systems and ranking them by severity and their likelihood to invite a virus attack. Unique to Trend Micro, Vulnerability Assessment correlates risks with patches to help IT managers prevent infections. Trend Micro Vulnerability Assessment enables IT managers to do the following:

• Detect and associate high-risk threats with software vulnerabilities
• Identify and prioritize the software patches necessary to help prevent specific, high-risk virus infections and re-infections
• Monitor patch status of networked devices against current information from TrendLabs

Trend Micro Outbreak Prevention Services
Trend Micro Outbreak Prevention Services help deliver outbreak prevention policies that provide early warning to help IT managers prevent or contain outbreaks before patches, pattern files, or network signatures are deployed. Outbreak prevention policies can be deployed manually or automatically to block virus carriers and prevent viruses from propagating and jamming networks. With Outbreak Prevention Services IT managers can do the following:

• Download and deploy proactive, threat-specific policies that help them deflect, isolate, and stem outbreaks using attack management recommendations from TrendLabs
• Configure and centrally deploy outbreak prevention policies based upon high- or medium-risk profiles
• Automatically trigger Trend Micro Damage Cleanup Services to ease administrative burden

Trend Micro Virus Response Services
Trend Micro Virus Response Services provide customized virus information from TrendLabs 24x7 regarding potential threats, suspicious activity, and strategies for outbreak protection. Trend Micro Service Level Agreement (SLA) guarantees the company will pay a penalty if a virus is not detected and a fully tested, qualified pattern file delivered within 2 hours of case submission. Virus Response Services deliver the following advantages to IT managers:

• Real time, online virus information updates and service level agreement performance tracking
• Personalized virus awareness information and outbreak alert notifications
• Virus scanning and detection at application and network layers for comprehensive protection
• Coordination with outbreak prevention policies to enable outbreak management from a central console
• Trend Micro Virus SLA penalty-backed guarantee

Trend Micro Damage Cleanup Services
Trend Micro Damage Cleanup Services are designed to assess damage and clean up worms, virus remnants, Trojans, and memory registries on client's regardless of the brand of antivirus deployed to help prevent re-infection and decrease the labor and costs of manual clean up. Damage Cleanup Services enable IT managers to do the following:

• Automate clean up of virus remnants, Trojans, and memory registries, including agent-less remote clean up
• Ease administrative burden via intelligent collaboration with Outbreak Prevention Services
• Initiate port blocking rules at the firewall (via integration with NetScreen Global PRO global security management console)
• Generate detailed reports that identify infected and cleaned machines